Grams28 focuses on crafting high-quality leather products that are distinguished in their outstanding appearance, feel, and durability. Our lifetime warranty covers repairs or replacements for functional damages that prevent you from using the product, as well as defects in material, manufacturing, or workmanship under normal use.

Functional damages such as:

● Zipper is stuck/Zipper is not properly installed

● Undone stitching in a month

● Faulty products

● Unlatching of handles/metalwork

● Button problem/issue

The leather we use for our products is of the highest quality, being both strong and long-lasting. It ages well with proper care. However, normal wear and tear and damages that may have resulted in improper usage, cuts during usage, and damage by alcohol are not covered under warranty as these cannot be repaired.

We can replace the leather pieces at a cost, and we will send you a quote as well as the estimated time for repair. However, please note that we do not cover related costs such as shipping.

Our lifetime warranty ONLY covers our Folio, Bags, and Organizers

Our phone case, AirPods Case, watch strap, wallet, and Cardholder are not covered under the lifetime warranty since they are consumable products.